What is Remote Backup?
Remote Backup work basically like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer it is backing up, a Remote Backup sends it over regular telephone lines to another computer safely off-site. It does this (usually) at night while the business is closed and nobody is using the computers. It's completely automatic.

Why Backup?
Most small businesses put their lives on the line every night and don't realize it. With businesses depending more and more on the data stored in their computers, proper backups are becoming much more critical. Remote Backups accomplish several essential steps that are often overlooked or done improperly by other backup software - especially in the regular non-automated backup systems.

How often is the Backup done?
Backups are done on schedule, every night. Most businesses don't do this. For one reason or another, they don't keep a regular backup regimen. Usually it's because the person responsible for doing backups (if there is one) is too busy doing something else, or someone is using the computer when it's time for a backup, or they simply forget. Since Remote Backups are done with automated software at night, when nobody is using the computer, backups are always done on schedule.

What data is Backed up?
Ordinary backup software is often installed with a list of files to be backed up. This set of files usually represents the state of the system when the software was installed, and often misses critical files. Further, it often fails to back up files that are added later. Compounding this problem, VERY few businesses take the trouble to reset their backup software regularly to include new files. Remote Backup solves this problem with a sophisticated system that constantly reevaluates your system, adding files to the backup as needed.

Seems like a lot of redundancy, why?
The general definition of "proper" backups requires redundancy. That is, one must keep multiple copies of the same files at different points in their development, called versions. As an example, you should have a different copy of each backed-up file for each day of the week, one for each week in the month, and one for each month in the year. Further, you should be able to easily restore any of your files up to any given point in time. This is much too important to overlook. Banks do it, big corporations do it, and so should small businesses. Only Remote Backup has such an easy to use version control system.

What about security?
Backups are encrypted for complete security. Would you want someone to be able to slip one of your backup tapes into a pocket and take it to your competitor? It happens all the time. Tape backups are not generally encrypted, so anyone can read them and gain access to your client database, billing records, payroll, tax info, and everything else on your computer. Remote Backup encrypts its backups for complete security so nobody, not even we, can read them.

Why offsite backups?
This is where almost every business makes its biggest mistake. Even if you do everything else perfectly, your backups are of little use if your building burns, or you are unable to physically recover your tapes from the premises. Most small companies who do backups leave the tapes in the building with the computer, where they can be destroyed right along with the computer. Of course, you can see that this would be a problem in a fire or an earthquake. But there are other problems.

The World Trade Center bombing is a good example. Even businesses that were doing backups and had good, undamaged tapes in the building had to shut down. Many went out of business simply because they couldn't get their data. So, they couldn't continue their business. Remote Backup solves this problem by automatically storing this valuable data at more than one site. So, a business can be back up and running with new computers and their latest data no matter what catastrophe happens.

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